Deleting your account permanently removes it and your backed-up readings from our servers. It cannot be undone. Accounts are optional in dB Meter; if you never created one, there is nothing on our servers to delete.
Delete it in the app
- Open dB Meter and tap Settings.
- Tap Account (it shows your sign-in email).
- Tap Delete account, enter your password, and confirm.
The app needs an internet connection to delete your account.
What gets deleted
- Your email, sign-in and device records are erased from our servers.
- Your backed-up readings and preferences are erased from our servers.
- Other phones that were signed in lose access to the account. A phone that is offline keeps its local copy until it reconnects.
- Readings on the phone you delete from are also removed from that phone.
Subscription records are kept as described in the Privacy Policy, so Restore Purchases still works and so we can meet billing and legal duties.
Your subscription is separate
Deleting your account does not cancel your subscription. Cancel it in the App Store (Settings › your name › Subscriptions) or Google Play (Play Store › profile › Payments & subscriptions), or it will keep billing.
Can't open the app?
Email support@stax-apps.com from the email address on your account and ask us to delete it. We will confirm by email before deleting. Never send us your password.
Using dB Meter without an account?
Your readings are only on your phone. Delete the app to remove them. The random installation identifier used for your subscription is removed from our servers after 180 days without a subscription or activity.